Monarch’s new app is here! Current users of our old app using iOS will have an update for the new version; Android users will need to delete the old and download the new app. New users for each platform can find the new app on the App Store or Google Play!
FREE app giving you quick 24/7 access to your library account
All overdue fines on library materials will be waived per the Juneau Public Library board of directors.
WHY IS THE LIBRARY GETTING RID OF OVERDUE FINES?
Charging overdue fines does not support the library mission to enrich lives and build community.
Fines disproportionately affect low-income families, adding another barrier to visiting the library
Research shows no difference in overdue rates between libraries charging fines and libraries not charging fines.
The library incurs expenses to collect fines, including staff time handling fine disputes, fine collection, and billing postage.
1. Do I still have to pay a fine that was on my account prior to JPL going fine-free?
Library staff is busy clearing all patron accounts of fines associated with materials checked out at JPL. Fines charged by other Monarch member libraries will remain on your account.
2. Fines have been waived, so why does my account still have a balance?
Charges for lost or damaged items, or additional charges such as copies, faxes, and notice fees, will remain on the account.
3. I use more than one Monarch member library. How will that work?
Whether or not fines are charged is determined by the lending library policies. Any Monarch member material checked out at JPL will be Fine-Free and can be returned to any Monarch library for check-in. Likewise, any JPL item checking out at another member’s location will follow their lending policies.
However, there is a wrinkle with renewals. If you check out at JPL but renew at another member library, the original checkout policies are nullified, and the renewing library’s policies take over. To avoid this situation, we recommend you renew at JPL or another Monarch member library with the same fines policy.
4. How will the library get people to return borrowed materials?
“No fines” does not mean “no responsibility.” Our overdue notice procedure will not change. Materials not returned 28 days (4 weeks) after the due date are assumed lost and will be billed to the account for the replacement cost and a $5.00 processing fee.
5. How is the library budget affected by the loss of fine income?
We anticipated fines to generate 2% of our overall 2020 budget. Like you during this time of COVID-19 crisis, the library will tighten its belt while still providing current materials and excellent service.
6. I’ve always thought of paying my fine as a donation to the library. Can I still donate?
Yes! The friendly staff at the circulation desk will gladly take your donation. Donations can always be made directly to the library or the Friends of Juneau Public Library. Your donation will support critical library programs, services, and materials.
7. What’s the difference between a fine and a fee?
Fines are punitive. Fees are for library services and products such as library cards, copies, faxes, materials replacement costs, etc.
The Juneau Public Library is excited to offer the following digital services to our community members. All you need is your library card and you have access to eBooks, eAudiobooks, digital magazines, online courses, and scholarly databases. Click the links below to find out more information and directions about each service.
The Wisconsin Digital Library, powered by OverDrive, gives you access to ebooks, eaudiobooks, music, and video. Click the link above for directions on how to get started.
Combining extensive courses and supplemental resources for over 100 languages, including English, Transparent Language Online is the most complete language-learning system.
Gale Courses is a robust online resource that provides access to exceptional classes on multiple topics of interest, including career training programs. Click the link above for directions on how to get started.
From personal interest to educational research, BadgerLink provides Wisconsin residents with licensed trustworthy content not available from free search engines. This content includes magazines, newspapers, scholarly articles, videos, images, and music. Click the link above for directions on how to get started.